Frequently Asked Questions

PayedIn is an all in one online hassle-free payment platform for all your purchase needs. You can pay at any of our PayedIn registered merchants through QR codes or payment links from any merchant online.

PayedIn has been fully designed to ensure that all your payment operations are hassle free. Why bother with bank cards or carrying cash? Simply login to the app and pay merchants online!

Our PayedIn service uses a world-class security system that ensures that all your payment operations and private information are secure at all times. All you need to do is simply keep your phone and login information safe.

Yes, you can sign up using your “Email and Password” tool that is located in the sign-in page of the App.

PayedIn is completely free to use, but a small fee applies to upgrade to a standard merchant!

Yes, PayedIn is accessible to all types of users. However, we do recommend that you sign up to get the full experience and convenience that we have to offer.

No, PayedIn is a strictly payment platform of which all financial transactions are between you and the merchant.

Yes, Users can upgrade their customer account to merchant account immediately after signing up as a customer.

For any enquiries and questions about PayedIn, simply use the live chat tool that is located in the PayedIn app or email us at support@payedIn.com

PayedIn App uses state of the art data encryption and fraud detection mechanism to secure your data and money.

Any information you submit passed using encrypted communication channels to our servers regardless of the communication bearer channel (Wi-Fi, 3G, 4G, 5G)

PayedIn partners with and leverages our payment processor’s secure infrastructure which is PCI Data Security Standard (PCI-DSS) Level 1 compliant.

There are simple and easy ways to make sure your account and money isn’t put at risk.

Beware of scams and phishing attempts

  • In general, if something sounds too good to be true (like free money in exchange for a small payment), it’s a scam.
  • Only reply to emails from people and organizations that you know and trust. PayedIn emails will come from @payedin.co
  • Emails from the PayedIn will only contain links to websites at payedin.co. If an email contains links to other websites, it was NOT sent by PayedIn.
  • PayedIn App Support will never ask you to provide your password, PIN, BVN, and will never require you to send a payment, make a purchase, download any application for “remote access,” 
  • You can sign in to your account on the |Payedin app by entering the email and password used when creating your account.
    • If you received an unsolicited sign-in code via email, we recommend securing the email account associated with your PayedIn account by updating your password and enabling two-factor authentication.
  • If you sign in to your PayedIn app on a device other than your personal device, make sure to sign out.
  • Enable the Security Lock setting so that every PayedIn App payment requires your passcode.
  • Enable notification via text message or email so that you are notified after every Cash payment. You can adjust these settings in the profile section of your PayedIn app.

Create a passcode for your mobile device. To do so, check your device’s general settings. You may need to check your device manual for more information.

  • If you have an email address associated with your PayedIn App account, we recommend securing that email account by enabling two-factor authentication (if your email provider supports it).

PayedIn App uses state of the art data encryption and fraud detection mechanism to secure your data and money.

Any information you submit passed using encrypted communication channels to our servers regardless of the communication bearer channel (Wi-Fi, 3G, 4G, 5G)

PayedIn partners with and leverages Paystack’s secure infrastructure which is PCI Data Security Standard (PCI-DSS) Level 1 compliant.

There are simple and easy ways to make sure your account and money isn’t put at risk.

Beware of scams and phishing attempts

  • In general, if something sounds too good to be true (like free money in exchange for a small payment), it’s a scam.
  • Only reply to emails from people and organizations that you know and trust. PayedIn emails will come from @payedin.co or @payedIn.App
  • Emails from the PayedIn will only contain links to websites at payedin.co or payedin.app. If an email contains links to other websites, it was NOT sent by PayedIn.
  • PayedIn App Support will never ask you to provide your sign-in code, PIN, BVN, and will never require you to send a payment, make a purchase, download any application for “remote access,” 
  • Every time you sign in to your PayedIn account, you’re sent a one-time-use login code.
    • If you received an unsolicited sign-in code via email, we recommend securing the email account associated with your PayedIn account by updating your password and enabling two-factor authentication.
  • If you sign in to your PayedIn app on a device other than your personal device, make sure to sign out.
  • Enable the Security Lock setting so that every PayedIn App payment requires your passcode.
  • Enable notification via text message or email so that you are notified after every Cash payment. You can adjust these settings in the profile section of your PayedIn app.

Create a passcode for your mobile device. To do so, check your device’s general settings. You may need to check your device manual for more information.

  • If you have an email address associated with your PayedIn App account, we recommend securing that email account by enabling two-factor authentication (if your email provider supports it).